What Is SSAPortal?

SSAPortal will give you access to your plan documents, forms, mailings, claims, explanation of benefits and more!

You can also access SSAPortal from your mobile device.

Some of the features include:

  • View all your plan documents
  • Change your Address online
  • Lookup Eligibility History
  • See your Deductibles
  • View your Claims with detailed breakdowns
  • View your Pension Benefit with a yearly breakdown
  • More Features on the way!

Create an account today by either using an activation code or using security questions.

By Activation Code
If you know your activation code click here.
By Security Questions
If you do not have an activation code click here.

Welcome to Southwest Service Administrators, Inc.


We have very exciting news! You now have available to you a new application entitled SSAPortal.
It will give you access to your plan documents, forms, mailings, claims, explanation of benefits and more!
Sign up for an account today or log in using your credentials.
Learn more...


Health Provider Links Other Useful Links

 Vision Service Plan (VSP)

Click here to obtain vision services.


 Cigna Healthcare My Care Allies

Click here for the following tools:

  • Health Risk Assessment
  • 24-Hour Health Information Line/Nurse Line
  • Health Advisor
  • Lifestyle Management Programs
  • Disease Management
  • Personal Health Solutions/Medical Management
  • Cancer Support Program
  • Healthy Pregnancies, Healthy Babies
  • Personal Health Manager (WebMD)
  • Healthy Rewards
  • HealthWise Knowledgebase
  • Medical Management


Password: LOE


 Cigna Healthcare Provider Directory

Click here to access the Cigna provider directory. It allows members to search by zip code/city/state and also create customized provider lists based on proximity to their location or alphabetically. There are also quality metrics that indicate whether a provider meets CIGNA's quality benchmarks, so members can make better decisions regarding their health.



Click here to visit Caremark's website.


Lookup Claims

Click here to view online claims status for participant claims.


Explanation of Benefits

Click here to reprint an explanation of benefits


My Documents

Looking for your documents/forms? Click here.